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TECH TIPS: Here is an overview of how some of the technology your child is using works, such as Classlink, Canvas, and Zoom: TECH TIPS
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TECH AGREEMENT: Click here for a link to our Normal Park Technology Agreement: TechAgrmt
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TECH HOTLINE: The district has launched a Tech Hotline for families that need assistance with technology. The hotline will be open Monday through Friday between 7 a.m. and 3:30 p.m. Callers can leave a message outside of those hours that will be returned by a staff member. The Tech Hotline number is (423) 493-0350.
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INSURANCE: (6th- 8th only) Insurance for your Chromebook is not required but it is highly recommended. For more information on insurance, click on the link below.
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REPLACEMENT PARTS: Need a replacement charger or stylus for your Chromebook? We only have enough chargers/ stylus for each student, unfortunately, there are no extras. Click on the link to find out how to order: Replacement Charger or Stylus
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Lost / Stolen Chromebook (English)
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DEVICE DAMAGED/ NOT WORKING: If your Chromebook is not functioning correctly or is damaged
- Try troubleshooting on your own using these tips
- Please complete the NPMM Student Chromebook Help Ticket
- If school is in session, Mrs. August or Mrs. McKee, will find you and get your device. If available, you will receive a loaner Chromebook. You will keep your charger. Please, do not leave class to search for a loaner. There are desktops in each classroom.
- If school is not in session, or remote, you will need to make an appointment to drop off your Chromebook. Depending on availability, you may or may not receive a substitute device.
- You will be notified once your device is repaired or replaced.