• TECH TIPS: Here is an overview of how some of the technology your child is using works, such as Classlink, Canvas, and Zoom: TECH TIPS

• TECH AGREEMENT: Click here for a link to our Normal Park Technology Agreement: TechAgrmt

• TECH HOTLINE: The district has launched a Tech Hotline for families that need assistance with technology. The hotline will be open Monday through Friday between 7 a.m. and 3:30 p.m. Callers can leave a message outside of those hours that will be returned by a staff member. The Tech Hotline number is (423) 493-0350.

• INSURANCE: (6th- 8th only) Insurance for your Chromebook is not required but it is highly recommended. For more information on insurance, click on the link below.

• REPLACEMENT PARTS: In the event that the stylus from your student’s device is lost or stolen, it is the parents’ responsibility to replace the item. Insurance purchased through the district does not cover the replacement of a stylus. It will cover the replacement of one charger. The parent would be responsible for any additional chargers that are lost or stolen. Below are examples of parts that may be purchased: 

  Lenovo Pens (Styli)
    https://www.amazon.com/Lenovo-4X80R08264-500E-Chrome-Pen/dp/B07GCNB9XZ/ref=sr_1_3?crid=N35REK7JF2YP&keywords=lenovo+500e+chrome+pen&qid=1692379904&sprefix=Lenovo+500e%2Caps%2C140&sr=8-3

Lenovo Chargers
https://www.amazon.com/Laptop-Adapter-Charger-ThinkPad-Chromebook/dp/B08HQLFCNW/ref=sr_1_1_sspa?crid=22CMC1NP549K0&keywords=lenovo+500e+charger&qid=1692379966&sprefix=lenovo+500e+charger%2Caps%2C114&sr=8-1-spons&sp_csd=d2lkZ2V0TmFtZT1zcF9hdGY&psc=1

• Lost / Stolen Chromebook (English)

• DEVICE DAMAGED/ NOT WORKING: If your Chromebook is not functioning correctly or is damaged, ask your teacher to put a work ticket in for you.  You will turn in your Chromebook and receive another one.